Cancellation Policy
Cancellation Policy & Cancellation Form
Consumers have a right of withdrawal according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or self-employed professional activity:
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (Andreas Schatzl, AT-TACTICAL, Feilbachstrasse 27, 5071 Wals, Austria, Tel.: +43 660 6725515, Email: shop@at-paintball.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email).
You may use the attached model cancellation form, but it is not mandatory.
You can also electronically fill in and submit the model cancellation form or any other clear statement on our website https://at-tactical.com. If you use this option, we will communicate to you an acknowledgment of receipt of such a withdrawal without delay (e.g. by email).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the returned goods or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us.
You will have to bear the direct cost of returning the goods, and we will not accept parcels sent freight collect.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion or Premature Expiry of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
No right of withdrawal exists for items that were specially ordered for you and are not part of our standard range.
The right of withdrawal expires prematurely for contracts for the delivery of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal was removed after delivery.
The right of withdrawal does not apply to consumers who, at the time of concluding the contract, do not belong to any member state of the European Union and whose sole place of residence and delivery address is outside the European Union at the time of concluding the contract.
Linked/Financed Transactions
If you finance this contract through a loan and later withdraw from it, you are also no longer bound by the loan contract, provided that both contracts form an economic unit. This is particularly to be assumed if we are simultaneously your lender or if your lender makes use of our cooperation regarding the financing. If the loan has already been received by us at the time the withdrawal becomes effective or the goods are returned, your lender will step into our rights and obligations under the financed contract in relation to you regarding the legal consequences of the withdrawal or return. The latter does not apply if the present contract concerns the acquisition of financial instruments (e.g. securities, foreign exchange, or derivatives).
To avoid a contractual commitment as much as possible, make use of your right of withdrawal and also withdraw from the loan contract if you are entitled to a right of withdrawal for this as well.
General Notes
- 1) Please avoid damaging and contaminating the goods. Please return the goods in the original packaging with all accessories and all packaging components. Use a protective outer packaging if necessary. If you no longer have the original packaging, please provide suitable packaging for adequate protection against transport damage.
- 2) Please do not return the goods freight collect.
- 3) Please note that the above-mentioned points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.